How to File a Grievance

The University has adopted an internal grievance procedure for prompt and equitable resolution of complaints alleging any action prohibited by federal regulations implementing Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act of 1990, and the Americans with Disabilities Act, Amendment Act of 2008. Section 504, the ADA and the ADAAA state, in part, that “no qualified individual with a disability shall, by reason of such disability, be excluded from participation in or be denied the benefits of the services, programs, or activities of a public entity, or be subjected to discrimination by such an entity.”

Issues that may warrant a grievance include, but are not limited to, a denial of a requested accommodation, the inadequacy of an accommodation, the inaccessibility of a program or activity due to disability, or discrimination or harassment based on disability.

All such complaints should be addressed to the attention of the Office of Diversity Inclusion, c/o Cheryl Ruffin, Institutional Equity Manager, 18th Floor, Cathedral of Learning, 4200 Fifth Ave, Pittsburgh, PA 15260, 412-648-7292,, who has been designated to coordinate the University’s Section 504 and ADA compliance efforts. You may also complete the Report a Bias form online.

 Learn about the grievance procedure.